Contact Us

If you have questions about our courses, teaching approach, materials, or anything else related to learning to paint, please reach out. We respond to all inquiries within 48 hours.

Other Ways to Reach Us

Email: support@craftiuatelierol.world

Phone: +442086165990

Address: Kemble St, London WC2B 4AW, United Kingdom

Response Times

Contact and communication

When to Expect a Response

We aim to respond to all inquiries within 48 hours, typically sooner. For questions about course content, materials, or enrollment, responses usually come within 24 hours during business days.

Technical support questions are prioritized and typically receive same-day responses. For urgent matters, please call our phone number during business hours.

Frequently Asked Questions

Course Questions

Questions about course content, prerequisites, or learning outcomes are welcome. We help you choose courses that match your interests and experience level.

Material Questions

Need help selecting materials or finding suppliers? We provide guidance on choosing appropriate supplies for your budget and practice needs.

Technical Support

Having trouble accessing lessons or using the platform? Our technical support team helps resolve access and playback issues quickly.

General Inquiries

Questions about our teaching approach, course format, or anything else related to learning with us? We're here to help.